Shipping & Delivery
Fast. Reliable.
Right to Your Door.
We know you're excited to receive your Veloura hair. That's why we make sure every order is processed with care and delivered to you as quickly as possible.
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What to Expect
Our Shipping Process
1
Order Placed
You place your order on our site.
2
Processing
We carefully prepare and package your order.
3
Shipped
Your order is collected by our trusted courier.
4
In Transit
Your package is on its way to you.
5
Delivered
Enjoy your Veloura hair, delivered with care.
Shipping with Care
Delivery Information
Delivery Time
2–5 Business Days. Nationwide delivery across South Africa.
Delivery Areas
We deliver to all major cities, towns and most outlying areas across South Africa.
Courier Partners
We work with trusted courier services to ensure your order arrives safely.
Processing Time
Orders are processed within 24–48 hours (excluding weekends & public holidays).
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email or WhatsApp.
Safe & Secure Delivery
Your order is important to us. We take every step to ensure your package arrives in perfect condition.
Our Promise
We Deliver More Than Hair
Reliable Delivery
2–5 business days delivery you can count on.
Secure Packaging
Your hair is packaged with care and protection.
Real Support
We're here to help every step of the way.
Love Guaranteed
Hundreds of women trust Veloura. Join the family.
Common Questions
Shipping FAQs
Still have questions? Our team is here to help.
Still have questions? Contact Us →
We process orders within 1–2 business days. Delivery across South Africa takes 2–5 business days. You'll receive a tracking number via email once dispatched.
Yes, we deliver to all major cities, towns and most outlying areas across South Africa.
Delivery is completely FREE on all orders. No minimum spend required.
Our courier will attempt delivery again the following business day. You'll also receive a notification to arrange an alternative delivery time.
Yes. Once your order is shipped you'll receive a tracking number via email and/or WhatsApp so you can follow your parcel every step of the way.
Our couriers operate Monday to Friday. Orders placed on weekends are processed on the next business day.
Free SA Delivery
2–5 business days nationwide.
Secure Checkout
Safe & encrypted payments via PayFast.
30 Day Returns
Peace of mind with hassle-free returns.
Premium Quality
100% virgin human hair.
Loved by Women
Join thousands of confident Veloura girls.